Why Your Company Logo Never Shows in Gmail: BIMI Step by Step

Why Your Company Logo Never Shows in Gmail: BIMI Step by Step
Blog 2 min read

Gmail logos need BIMI plus strict DMARC. SVG, default._bimi TXT, VMC, and EuroVDC DNS order.

Some brands show a round logo next to the sender in Gmail; yours shows a letter avatar. Tickets often blame Outlook. The usual cause is missing BIMI or DMARC still stuck at p=none.

June 2026 ecosystem measurements put valid BIMI records at about 2.4% of mail-eligible domains; Verified Mark Certificates sat under 1%. A logo is not a free toggle — it needs DNS, strict DMARC, and a clean SVG. Here is the path you can run from the EuroVDC DNS panel.

What BIMI requires

BIMI is a TXT that points receivers to an SVG for your From domain. Gmail expects DMARC p=quarantine or p=reject with pct=100. Monitor-only DMARC will not unlock the logo — see why p=none stops nothing.

SPF/DKIM alignment stays mandatory. Corporate mail on EuroVDC typically uses MX securemail.eurovdc.eu (priority 10), SPF v=spf1 mx ip4:45.84.90.12 -all, DKIM at dkim._domainkey. Details: SPF, DKIM, DMARC and deliverability.

Publish the DNS record

default._bimi.yourdomain.com. TXT "v=BIMI1; l=https://yourdomain.com/bimi/logo.svg;"

The l= URL must return HTTPS 200 without redirect chains. Keep the SVG simple: near-square, no animation, no external fonts.

VMC when you need a “sealed” mark

Some receivers lean on a Verified Mark Certificate tied to a registered trademark. Without VMC some clients may still show a logo; Gmail consistency for many brands improves with VMC. After issuance, add the a= evidence URL/PEM per your CA’s syntax.

Checklist

  1. Move DMARC to quarantine/reject at pct=100 after reading reports.
  2. Host the SVG on your domain over HTTPS.
  3. Add default._bimi on zones served by ns1.eurovdc.eu / ns2.eurovdc.eu.
  4. Verify with dig; send a test to a personal Gmail inbox.

Still no logo

  • DMARC none or pct below 100.
  • SVG 404, wrong type, or redirect loop.
  • BIMI published on the wrong zone versus From.
  • Receiver cache — wait a few days.

FAQ

Is BIMI free?

TXT + SVG can be free. VMC is paid and often needed for reliable Gmail logos.

Can I use PNG?

No. BIMI expects a constrained SVG.

Web hosting elsewhere, DNS at EuroVDC?

Fine. BIMI must live in the From domain’s DNS zone.

Multiple logos?

Possible via selectors; most companies keep one default.

Is reject mandatory?

Quarantine works; none does not. pct=100 is required.

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Why Your Company Logo Never Shows in Gmail: BIMI Step by Step