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Sending Messages to Your Users via DirectAdmin Reseller Account

DirectAdmin Reseller Hosting Usage 1 Min. read

To send messages to your users through your reseller account, you can use the Message System feature in DirectAdmin. This allows you to communicate directly with the users you have created under your reseller account and deliver announcements or information.

Basic Steps:
  • Login to the panel: Log in to the DirectAdmin control panel with your reseller account.
  • Access Message System: Open Extra Features → Message System from the left menu.
  • Create a new message: Use “Compose” or “Create Message” to write your message.
  • recipients: Choose to send the message to all users, a specific user, or administrators only.
  • Send the message: After writing the subject and content, click “Send” to deliver it.

 

Use Cases

 

  • Announcement: Informing about maintenance work, s, or service interruptions.
  • Information: Sharing new features, IP changes, or security alerts.
  • Customer communication: Direct messaging with users under the reseller account.

 

Important Notes:

  • Messages are displayed inside the DirectAdmin panel; they are not sent as emails.
  • Users must log in to the panel to see the messages.
  • For critical announcements, it is useful to also send an email notification.

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Sending Messages to Your Users via DirectAdmin Reseller Account